Bio Calibration Company, Inc

Advice from Technicians

 

Get the most out of your lab calibration services — plus some advice from the pros.

Regular lab equipment maintenance & pipette calibration service is a commitment to the ongoing quality of your laboratory and its work. If your laboratory manager has made the investment in scheduling and budgeting for a lab equipment maintenance appointment, it’s in your best interests to prepare to get the most out of your service visit.

Before your pipette calibration services appointment

  • Identify the lab equipment to be serviced. Determine which lab equipment requires servicing and make a list of all the equipment to be serviced, including the serial number, model number, and manufacturer.
  • Plan for downtime. Prepare your schedule to accommodate downtime while the lab equipment will be out of service. Consult with your lab manager or supervisor to ensure that the downtime will not disrupt any ongoing experiments or projects.
  • Remove all samples and reagents, and clean lab equipment. Remove all samples and reagents from the lab equipment to be serviced, as well as any dirt or debris that could interfere with the pipette calibration services process.
  • Provide access. Make sure that the lab equipment is easily accessible to the onsite pipette calibration services technician. Clear the surrounding area of any obstructions. Lab safety is important for staff as well as for vendors who provide lab calibration services.

Tips from lab calibration service technicians

Bio Calibration Company technicians offer their advice to ensure an efficient, stress-free on-site lab calibration service. Our pipette calibration technicians pride themselves on developing relationships with their clients and have adapted their lab service to meet each customer’s unique needs. Here are four tips they recommend for setting your lab up for a quick and easy lab calibration service appointment:

  1. Communicate in advance. Prior to your appointment, your lab calibration technician will be in touch to gather information about the lab instruments to be serviced. They’ll ask the make and model of your lab instruments so that they can be sure they bring all the necessary tools to complete the lab calibration work. Be sure to tell your technician about the state of your lab instruments. Are any pipettes broken? Has there been any damage to your pipettes or other lab instruments? Any information you provide in advance helps ensure they have exactly what you need on hand. It’s ideal if you can send them a list or spreadsheet of the lab equipment needing the onsite pipette calibration services and any issues you have with each lab instrument. Labeling the pipettes requiring calibration services with tape is an easy way to help the pipette calibration technician easily review the issues that need attention when they arrive.
  2. Include the service period on your lab schedule. Work schedules can get hectic, but a little advance prep can go a long way. Make sure staff are aware of the lab calibration service appointment and prepare your lab instruments and a workspace for the service. Your technician can complete your lab calibration service more efficiently if your tools are ready in the workspace and set aside for the lab calibration service. Prior communication can inform you as to how much time you should allot on your schedule for your technician’s visit.
  3. Set aside a workspace for your tech. Your lab technician can work more quickly and efficiently if they have a workspace that can accommodate the lab equipment they will bring as well as the lab instruments to be serviced. The sooner they complete the lab pipette calibration services, the sooner your lab equipment will be back in service. For service of multiple lab instruments, there could be more than one lab technician performing the pipette calibrations work. When your technician reaches out to you before the onsite lab calibration visit, they can let you know if you should expect two technicians.
  4. Consider technician needs. Your technician(s) won’t need much beyond a space in which to perform the necessary lab calibration services. But they may need access to deionized water and pipette tips, so having those on hand is a good idea. While they usually have their own hotspot for internet access, they may ask to access your lab’s Wi-Fi if they experience reception issues. Having those supplies and Wi-Fi information on hand will help them get started quickly.

A little preparation lays the groundwork for efficient lab calibration & pipette maintenance services

Good preparation for lab services isn’t just about making your technician’s job easier—you’ll reap the benefits as well. A well-maintained lab means that your technician can work more efficiently, and the lab calibration service will be performed accurately.

During your on-site lab calibration service, you can expect:

  • Full range lab calibration on selected lab instruments
  • For multi-channel pipettes, every channel is documented as described based on the selected service level.
  • Certificate of calibration with all relevant supporting documentation
  • 21 CFR 11 Electronic Signature
  • Preventative maintenance, including disassembly, cleaning, lubrication, and inspection
  • Replacement of seal(s)
  • Calibration label with customizable options
  • A 1-Year Calibration Warranty

Additionally, BCC provides:

  • Access to Customer Portal
  • Automated Scheduling: We will send an email reminder based on your desired frequency (e.g., six months or one year).
  • Integration with an Electronic Laboratory Notebook (ELN): You can choose to have an ELN barcode included on the certificate or label, automating your lab’s tasks and reducing human error.

Look for personalized, flexible service

When your Bio Calibration Company technician comes, you’ll receive a personalized experience. BCC will work with you to develop a customized lab calibration services package that fits your needs each time rather than an unnecessarily complicated, expensive, and vague service package that you might be offered elsewhere.

Bio Calibration Company also demonstrates a commitment to compliance, with extensive experience in various safety and GLP protocols, along with the knowledge required to keep laboratories operating effectively and in alignment with established standards. As an ISO/IEC 17025:2017 accredited organization, BCC ensures its lab services meet rigorous compliance requirements. Our staff are trained to provide pipette calibration and lab maintenance tailored to the specific needs of each lab, supporting ongoing compliance and operational efficiency.

Advice from Technicians